Structured Social Judgement

Services to maintain, manage or prevent anxiety

Constant social media judgement could lead to extended states of anxiety, potentially making people attempt to perfect their outward appearance. Data could be collected against people’s will and without their knowledge, leading to further control over people’s behaviour.

How the scenario could unfold

In this scenario, we can foresee the continuation of emerging trends we see today. We can hypothesise that companies will find new ways to continue collecting more and more data from people to understand them better and encourage preferred behaviours. Their tactics to capture more of our time and data may harness increasingly sophisticated and hyper-personalised behavioural economic theory. The proliferation of social media and introduction of ‘social’ features in many services may mean that more of our lives will be lived in ‘social spaces’ where people may feel pressure to be present, perform and conform or potentially be judged or isolated. 

Some of these already emerging patterns have been linked to rising l anxiety levels among young people who may typically be more vulnerable to anxiety and social pressures already.

In some cases, we may even argue that increased anxiety may be used and exploited to gain data insights and demand more of people’s time (and potentially money). 

The context that may emerge is an increasingly digital social life structured to encourage judgement and pressure and facilitated by sophisticated psychological techniques. —all toward the benefit of tech companies.

We explore the significance of this context from the perspective of a future character we created based on our research with real people.

What might that mean for Jessica?

For someone like Jess, their happiness is deteriorated by constant social pressure, particularly focussed on her outward appearance. We explore how services may evolve around these types of insecurity.

I’m too young to worry about the long term implications of smoking, drugs + alcohol. The health decisions I battle are about right now… ‘come downs’ make me feel worthless and anxious, so I fix that by partying.

Jump to:

Scenarios

Personal control

Devices quantify and measure all aspects of the people’s lives and body amplifying obsessive behaviours. People’s personal identity becomes more based on an idealised virtual version of oneself rather than your existing reality.

Scenarios

Self expansion

People have augmented capabilities that boost their productivity and skills and can become working machines that produce non-stop. For them the line of separation between work and home may fade and financial success could simply allow the purchase of more skills in order to earn more money in a dangerous cycle.

As a college student, Jessica still feels that she doesn’t have a clear purpose in life. She is only studying because she thinks she needs to prove to the world that she’s smart. She lives under the constant shadow of anxiety and has consistently struggled with friendships and relationships. Her emotional state is heavily influenced by her Instagram and how she looks each day. She has struggled in the past with anorexia and is terrified of boredom.

Her happiness is associated with fleeting moments of pleasure to hold off anxiety while seeking emotional connection simply for the joy of feeling. She prefers activities that combat boredom and keep her body thin —sex, drugs, and partying keep her attention away from the problems she sees in the mirror.

Her goal

Jessica wants to perfect her image to avoid anxiety and move towards a healthier lifestyle. She also wants to discover new things to avoid boredom + help her find purpose to move from small moments of pleasure to longer-term happiness.

Explorations in ‘Structured Social Judgement

We explore the future in this scenario by looking for potential points of friction between this context of structured social judgement and the needs of someone like Jessica. These explorations are outlines of services that act as emerging spaces for solutions or spaces to explore the problems and provocations elicited by the services.

Find out how we ‘Learned from extreme users’.
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01

Perfect friends

Perfect friends is a group of AI Agents that support your mental wellbeing with positive machine-learning-powered messages that model positive human interactions.

Perfect friends is the best place to complain as well as find support thanks to its different groups of ‘friends’.

Team: The Lab

Jump to:

Propositions

EQLS

EQLS is a digital space where people can speak to AI characters about anything they’d like. They help people learn about themselves and they help life get easier.

Find out how we ‘Conducted lab explorations’.
02

Diplomatic mirror

Diplomatic mirror is a mirror powered by AI that assesses your level of beauty based on aesthetic standards developed algorithmically to be ‘democratic’. It doesn’t only recognise your proportions and body mass, but it provides a rating of your beauty, highlights your assets and makes suggestions on how to look better.

Team: The Lab

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Service visions

Digital drugstore

Digital drug store is a store specialised in augmentation technologies that can be installed on or into humans. The range of options is ever expanding.
Find out how we ‘Crafted future service concepts’.
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03

Test Pilot

Test Pilot is an AI system that tries games and services and gives ratings on their addictiveness and potential for abuse. Thanks to its risk identification system, this AI service is able to try digital services and games, rate how much they are focused on addiction and provide personal advice based on your past behaviours and experiences about how best to use them.

Team: The Lab

Jump to:

Service visions

Relate

Relate divides your relationship needs into multiple categories so they can be fulfilled by different people that are matched perfectly and arranged for you.
04

Digitox

On Digitox you can find a support network of digital dieticians that help you manage your dependency on digital experiences. Giving access and control over your use of data and activity, professionals trained in psychology and captological practices will analyse your usage, your data and psychological status and provide you with personalised recommendation of therapies.

Team: The Lab

Find out how we ‘Visualised and prototyped’ Far future service concepts.
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05

Skai

Skai is a system where people can get personal recommendations on skincare products and receive tailored advice through AI chatbots. The scanner constantly monitors your skin condition and is analysed by specialists to give you insight into what helps and what doesn’t.

The app also offers a face simulation to help you know how a skincare product will affect your face and track how a skin condition could change through the use of a specific product.

Team:
Binhai Wang
Haoyu Jin
Huitong Li
Minkyeong Shin
Ruotong Guan

Emerging topics

Through these explorations, we can foresee a range of services that respond to the issue of anxiety in different ways. Some respond to support you and defend you against some of the more pervasive and harmful elements of services by educating you, drawing attention to bad practices and training you on how to use them safely. Other services may respond by solving the surface level problems and potentially cause more damage to the underlying problems. For instance, the need to improve your skin could be driven by a need for social acceptance based on your appearance. Therefore, while a service that constantly monitors and advises you about your skin may help improve your skin, your appearance and potentially your self confidence, it may also enable and empower your underlying need for acceptance of this nature, which may lead to anxiety.

There is also a third category of potential service that is slightly more ambiguous, like ‘Perfect Friends’. The idea of being dependent on artificial friends for emotional support raises fears about the potential for abuse and questions about how the nature of such  dependence may influence people’s social skills and characters. However, at the same time, the nature of conversational content could be enabling and responsible, or in other words, healthy. So, there may be potential within services that reside within this middle ground. Moreover, it could simply be that the delivery mechanism, ‘a conversation’ seems insidious when it is anthropomorphised and positioned as friendship.

What these explorations portray is the potential array of types of relationship we may have with our services that could pit themselves against each other and align themselves with you in ways that might seem uncomfortable to us now.

Related to ‘Structured Social Judgement’

Proposition Types

Agency Enhancers

Developing a deeper AI driven understanding of yourself to influence your decisions and optimise for your happiness and prosperity.

Propositions

EQLS

EQLS is a digital space where people can speak to AI characters about anything they’d like. They help people learn about themselves and they help life get easier.

hold-hero-image-xploratory

Live Services

Hold

Hold is an app that gives people the personal space to let out whatever is on their mind and relax knowing that it is stored safely. It helps people give structure to their internal dialogue making self reflection become more effective.

Would you like to know more?

Let's find the place to think, the freedom to challenge and the capability to act on real change. Together.

Structured Social Judgement

Services to maintain, manage or prevent anxiety

Obsession with measuring everything that goes in and out of the body amplifies obsessive conditions. Personal identity becomes the virtual idealised (perfect) self instead of current physical reality. Devices measure everything and anything about people.

How the scenario could unfold

In this scenario, we can foresee a potential expansion of the quantified self. We already live in an era where our health and wellbeing is monitored based on everything from our eating and sleeping patterns to how much we run, exercise, medicate and increasingly even our genes and DNA.

As these data sources become more sophisticated, we may see the emergence of implants that can monitor and track our wellbeing, bodies, brain and even our thoughts. Alongside this potential trajectory is the opportunity for growth in technologies that allow us to build simulations of real places, cities, events and potentially people. 

These conditions combined imply a potential future where not only our health and wellbeing can be intricately and accurately monitored, but also the trajectories of our lives could be mapped, offering us new future scenarios of ourselves, which may  inform our decisions about our present lives.

We consider the significance of this context from the perspective of a future character we created based on our research with real people.

What might that mean for Maria?

For someone like Maria, their happiness is connected to their capacity to control the condition of their body and mind through their behaviours. We explore how services may evolve around people’s need for that control.

I track everything and identify my health patterns. My wellbeing is very important to my life, and I need to feel good about myself.

Jump to:

Scenarios

Structured Social Judgement

Constant social media judgement could lead to extended states of anxiety potentially making people attempt to perfect their outward appearance. Data could be collected against people’s will and without their knowledge and lead to further control over people’s behaviour.

Scenarios

Self expansion

People have augmented capabilities that boost their productivity and skills and can become working machines that produce non-stop. For them the line of separation between work and home may fade and financial success could simply allow the purchase of more skills in order to earn more money in a dangerous cycle.

Maria is a freelancer working for a few private clients as a consultant. She is highly invested in her health and wellbeing, tracking her daily caloric intake, sleep quality, exercises, and other health factors. She has an active membership at Soho House, Third Space Gym, and a brand new Colour Therapy Yoga Studio. She follows a strict morning and evening routine, even maintaining a shorter version when she’s on holiday. Technology is her ally to keep track of her health, but she also enjoys meditating in nature when feeling overwhelmed.

Happiness for Maria lies in the thrill she gets from achieving a goal. She believes that happiness derives from being self-aware and maintaining a healthy relationship with herself, so she maintains a strict life schedule and regularly uses yoga for  self-exploration.

Her goal

Maria wants to visualise and monitor her progress towards her long-term goals, and avoid costly, negative moments in order to be in control of her body, life and behaviour.

For people like Maria, their body and mind are vehicles that help them achieve the things they want in life. The easier it is to manage them, the happier they are.

Explorations in ‘Personal control’

We explore the future in this scene by looking for potential points of friction between this scenario of extreme personal control and the needs of someone like Maria. These explorations are outlines of services that act as emerging spaces for solutions or spaces to explore the problems and provocations elicited by the services.

Find out how we ‘Learned from extreme users’.
Read More
01

Digital twin

Digital Twin is a tool used to measure real life activities and create a virtual projection of what could happen if you behave outside your routine and patterns. By recognising someone’s actions and behaviours through AI-powered wearables, home sensors and spending, Digital Twin provides a predictive digital simulation and preview of your life in the future, should your behaviour persist. By seeing alternatives of your future self and comparing ‘future you’ with ‘future others’, you can make sure your decisions are based on the long term as well as the short term.

Team: The Lab

Jump to:

Propositions

Edit

Edit is a lifestyle service that helps you edit things in and out of your life through enriched tracking and mini-experiments.

Find out how we ‘Conducted studio explorations’.
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02

Eatopia

Eatopia is a platform with the mission to support individuals on the journey to plant-based diets by promoting a choice of healthy plant-based products over those containing a lot of sugar, fat, sodium and meat. Eatopia learns about users’ behaviour and brings that knowledge back to the food and beverage industry to improve its services. Eventually becoming a potential tool for local health promotion.

Team:
Mengdan Guo
Preedachanok Somprasert
Radim Pekarek

Jump to:

Propositions

Mymes

Mymes uses an understanding of people’s behaviour to create simulations of their future to help them make decisions and it distills different sides of their character to help them explore who they are.

Find out how we ‘Crafted service concepts’.
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03

Eidos

Eidos is a personal AI assistant that works with you to understand who you are and to create desired behaviour change over time. Using nudging, predictive, and peer-to-peer techniques, its data creates unique insight for users about how to change their habits. Eventually, it builds commitment and intelligent, highly personalised strategies toward users’ goals.

By:
Joshua Notley

Jump to:

Service visions

Dignitime

Dignitime quantifies all your actions in relation to their life expectancy cost and how happy they make you.

Emerging topics

In these explorations, we consider how future services may establish highly advanced methods for monitoring, analysing and guiding users’ health and behaviour. These services may bring a new level of agency to people’s lives. They can plainly see the impacts of their behaviours, plan alternate actions and overcome their irrational patterns of behaviour by replacing them with preferred rituals. This newfound visibility offers new insight and  a new mindset framed around managing your decoded, but irrational self.

The power of the insight from this level of data is potent. It brings a recurring discussion about the conflict between data used by us to enable our agency and data that is used by others to control us and remove our agency. However, inherent within some of these explorations, there are other opportunities to explore the value of interpersonal data trading, which means owning the value of your data.

Another emerging area of discussion from these explorations is the level of investment people may make in these personal mechanisms for behaviour change. With the promise of such high rewards and the option to experience high fidelity simulations of alternate future selves, people may become obsessed by potential versions of themselves and value less their current self.

The final question that may emerge from these explorations is – How might people balance the control of their lives (to reach a desired future self) with their engaged experience of the present day?

Related to ‘Structured Social Judgement’

Proposition Types

Agency Enhancers

Developing a deeper AI driven understanding of yourself to influence your decisions and optimise for your happiness and prosperity.

Propositions

EQLS

EQLS is a digital space where people can speak to AI characters about anything they’d like. They help people learn about themselves and they help life get easier.

hold-hero-image-xploratory

Live Services

Hold

Hold is an app that gives people the personal space to let out whatever is on their mind and relax knowing that it is stored safely. It helps people give structure to their internal dialogue making self reflection become more effective.

Would you like to know more?

Let's find the place to think, the freedom to challenge and the capability to act on real change. Together.

Structured Social Judgement

Services to maintain, manage or prevent anxiety

Technologies that can alter core beliefs could be used to design people’s lifestyles and characteristics to optimise their wellbeing. Wellbeing could be co-opted to suit a corrupt agenda.

How the scenario could unfold

In this scenario, we depict the convergence of two potential themes:

  • The first is about the ammassing and abusing of power. If we consider that captological power (persuasive technological power) may begin to be implemented in increasingly advanced ways and more pervasively, we can anticipate an increased capacity for companies to alter your beliefs. At the same time, platform monopolies converge multiple facets of our lives gleaning ever more control over the world and powerful political figures flagrantly lying to their own advantage. These potential trends could raise the level of public distrust in services and leadership.
  • The second theme depicts a rise in populism that promotes isolationism, nationalism and frequently scapegoats people perceived as different.. Should this prevail we may see groups such as migrants become ever more marginalised. In this context, disconnection and distrust are rife and people may look for new ways to find trustworthy authentic experiences.

We consider the significance of this context from the perspective of a future character who we created based on our research with real people.

Find out how we ‘created the framework for future thinking’.
Read More

What might that mean for Gabriel?

For someone like Gabriel, whose spirituality is about authentic connection, they may find that social discord and constant manipulation threaten his capacity for happiness. We can explore how services may evolve around these needs to support him or bring even more complications.

I track everything and identify my health patterns. My wellbeing is very important to my life, and I need to feel good about myself.

Jump to:

Scenarios

Structured Social Judgement

Constant social media judgement could lead to extended states of anxiety potentially making people attempt to perfect their outward appearance. Data could be collected against people’s will and without their knowledge and lead to further control over people’s behaviour.

Scenarios

Self expansion

People have augmented capabilities that boost their productivity and skills and can become working machines that produce non-stop. For them the line of separation between work and home may fade and financial success could simply allow the purchase of more skills in order to earn more money in a dangerous cycle.

Born in France but raised in London, Gabriel has always felt slightly out of place. Growing up, he felt more at home exploring Richmond Park and at university he surrounded himself with positive news to avoid stress. It wasn’t until he was introduced to Buddhist practices and learned that his mind and body were connected that he began to feel an inner self-awareness and sense of peace.


For people like Gabriel, happiness is neither positive nor negative: it is a state of balance in between. They aim to be content, wanting neither more nor less than they need. They value living at a slower pace in order to genuinely connect with people and appreciate the moments they live.

His goal

Gabriel wants to minimise his desires and wants and avoid overstimulation. Balancing his mental and physical health and removing active worries and suffering by focusing on authentic connection to other people and the world beyond him and his own personal desires.

For people like Gabriel, finding a meaningful and authentic connection to themselves, the planet and the people around them seems increasingly hard as manipulative powers grow around them.

Explorations in ‘Scarce authenticity’

We explore the future in this scenario by looking for potential points of friction between this context of scarce inauthenticity and the needs of someone like Gabriel. These explorations are outlines of services that act as emerging spaces for solutions or as spaces to explore the problems and provocations elicited by the services.

01

Genuinee

Genuinee is an app that makes the ethics of everything transparent. By Codifying the product you want to buy, Genuinee recognises the level of ethics, authenticity and evil a product conceals. The app also provides data visualisation of your activity and spirituality profile and corrections of bad behaviours and actions that don’t match your ethics.

Team: The Lab

Jump to:

Propositions

Ethos

Ethos learns, tracks and guides people’s behaviours to help them live more in line with their values and beliefs.

Find out how we ‘Conducted studio explorations’.
Read More
02

The Butterfly Effect

The Butterfly Effect creates opportunities for strangers to share delightful experiences with people from different cultures, laying the foundation for increased empathy and stronger local support networks.

Team:
Shiting Zhou
Tianjie Meng
Wing Yee Chung
Yuewen Yu
Sarayu Agarwal
Helene Benz

Jump to:

Propositions

Greencoin

Greencoin tracks your environmental impact. When you have a positive impact you earn Greencoin currency which can be spent on sustainable products.

Find out how we ‘Crafted service concepts’.
Read More

Emerging topics

In these explorations, we can see how services may emerge to redevelop authentic interactions with the world. This may be about supporting people to put their trust in the right places and subsequently drive organisations to be trustworthy or about forging connections based on mutual desire for social cohesion.

We can see that while services like Genuinee allow people to navigate a plethora of confusing moral choices in commercial environments, it still falls into some of the same issues of trustworthiness. It proposes a centralised and unified perspective on what is right and wrong, seemingly allowing no variation in belief and still ultimately represents a set of value judgements that need to be made by an unknown entity that could easily have its own agenda in such a commercial realm. Significantly, what may emerge in this scenario are new mechanisms that enable people to place trust in other entities’ judgments or alternatively, new opportunities for people to choose from an array of known ethical leaders.

With regard to meeting people’s need to form social connections, we might see an emergence of services that create alternative types of authentic experience between people who may otherwise have been near strangers. In this way, each individual is co-producing an experience for the other by singularly representing ‘society’ and being willing to ‘connect’.

In each angle of this scenario, we see services and people strive for authenticity in the way they connect and the underlying intent with which they make exchanges (be it social or commercial). We may see new mechanisms for creating and enabling these types of ‘genuine’ experiences.

Related to ‘Structured Social Judgement’

Proposition Types

Agency Enhancers

Developing a deeper AI driven understanding of yourself to influence your decisions and optimise for your happiness and prosperity.

Propositions

EQLS

EQLS is a digital space where people can speak to AI characters about anything they’d like. They help people learn about themselves and they help life get easier.

hold-hero-image-xploratory

Live Services

Hold

Hold is an app that gives people the personal space to let out whatever is on their mind and relax knowing that it is stored safely. It helps people give structure to their internal dialogue making self reflection become more effective.

Would you like to know more?

Let's find the place to think, the freedom to challenge and the capability to act on real change. Together.

Structured Social Judgement

Services to maintain, manage or prevent anxiety

Religious structures could feel unstable in their ethical foundations as they shift in reaction to threats from the world. It may be difficult to find a community to put your faith into and it may be unclear what is a religious practice and what is an organisational/commercial service.

How the scenario could unfold

In the future, we may see an increase in division among society as populism and online bubbles foster more extreme or inflexible standpoints, shifting the focus to  differences and blame, rather than similarities between people. This division may be aggravated by churches or it may be seen as an objective for them to help heal communities.

At the same time, there may be increasing pressure on religious institutions to denounce teachings that are incompatible with modern culture. Such as traditional religious perspectives on the morality of gender equality or LGBTQIA+ rights. Modernisation may cause followers to question their faith or church or it may help win people’s approval. 

The styling of religious experiences may go further. In recent decades, tens of millions of Roman Catholic Latin Americans have embraced Pentecostal Protestantism, in part because of its ability to adapt to the culture. For instance, it has successfully absorbed Latin American culture and music far better than Catholicism has in four centuries. Moreover, Pentecostal Protestantism focuses on faith healing, which drives many people to the religion in times of ill-health. These examples demonstrate how the malleability of religious institutions helps them survive. 

We can also consider a continuation in the trend of ‘mega-churches’, which adopt commercial business models and tactics to spread their message further. So, we find a potential scenario where religions are more needed than ever for stability and social cohesion, but are faced with decisions about staying firm or adapting, styling and competing in a modern and dynamic world.

Find out how we ‘Learned from extreme users’.
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What might that mean for Jean?

For someone like Jean, whose life is valued based on its alignment to his religious values and beliefs, threats to the church represent threats to him. We explore how services may evolve around these needs to support him or bring even more complications

I track everything and identify my health patterns. My wellbeing is very important to my life, and I need to feel good about myself.

Jump to:

Scenarios

Structured Social Judgement

Constant social media judgement could lead to extended states of anxiety potentially making people attempt to perfect their outward appearance. Data could be collected against people’s will and without their knowledge and lead to further control over people’s behaviour.

Scenarios

Self expansion

People have augmented capabilities that boost their productivity and skills and can become working machines that produce non-stop. For them the line of separation between work and home may fade and financial success could simply allow the purchase of more skills in order to earn more money in a dangerous cycle.

Jean is a cleaner. He wakes up early in the morning to travel all over south London for work. When he finishes his day, he picks up his kids from school and spends the ride home asking them about what they learned. On the weekends, he takes the kids to the park to spend quality time with nature, away from technology. On Sundays, he brings his family to the church where he finds acceptance and belonging in shared values. He had to change churches recently because he felt it’s teachings were being diluted.

For people like Jean, their happiness rests in an exchange with God. As long as they love and fear God, the world will respond accordingly. ‘As long as you fear God, you are ok’. Entwined with this, there are responsibilities to keep the local community strong, be thankful for what they have, and avoid short term temptations.

His goal

For Jean it is critical to stay connected to God, living in line with the teachings of the church and to provide for others in the community. Providing helps his status amongst the congregation, and helps him feel a part of the community

For people like Jean their concern is that the world is threatening their belief structures and challenging their core values. Some churches are adapting, but what does that say about their values and their spirituality?

Explorations in ‘Religious malleability’

We explore the future in this scenario by looking for potential points of friction between this context of religious malleability and the needs of someone like Jean. These explorations are outlines of services that act as emerging spaces for solutions or as spaces to explore the problems and provocations elicited by the services.

Jump to:

Propositions

Mobible

Mobible is a chatbot that helps connect your faith with you, your life and your community based on church teachings and knowledge decoded from the scripture.

01

Digital twin

Digital Twin is a tool used to measure real life activities and create a virtual projection of what could happen if you behave outside your routine and patterns. By recognising someone’s actions and behaviours through AI-powered wearables, home sensors and spending, Digital Twin provides a predictive digital simulation and preview of your life in the future, should your behaviour persist. By seeing alternatives of your future self and comparing ‘future you’ with ‘future others’, you can make sure your decisions are based on the long term as well as the short term.

Team: The Lab

Find out how we ‘Conducted lab explorations’.
Read More
02

VR Religious experiences

On VR Religious Experiences, you can subscribe to the channel that partly funds your church. The best VR religious experiences are here: You can have access to multiple channels divided by religion and hundreds of denominations. You can access experiences you could never have done otherwise, bringing you closer to your community, your faith and your God.

Team: The Lab

jump to

Service visions

Portal

Portal allows you to experience other people’s life experiences through VR and the people who live the experience for you.
Find out how we ‘Crafted future service concepts’.
Read More
03

APPostle

APPostle is an app powered by machine learning that is trained to track your activity and to stop you if you are doing something against your religion. It can codify your beliefs, monitor your alignment with and visualise your spirituality profile. The app makes suggestions and corrections to bad behaviours and actions against your religion.

Team: The Lab

Jump to:

Propositions

Yolt

Yolt is a community building app that orchestrates group meetings online and offline by matching people based on the potential quality of a conversation not simply based on being similarly minded.

Find out how we ‘Visualised and prototyped’ Far future service concepts.
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Emerging topics

In this set of explorations we are asked to consider a course of events where faith organisations may use technologies that become the norm in other areas of life to entwine with people’s lives in deeper ways. This could be seen as a protective response by faith groups to protect their value and connection to people’s lives.

It may equally be plausible that faiths adopt new, less dominant positionalities in people’s lives. If we consider in this scenario that faith groups may reach further into people’s lives to protect their role in a world of dynamic modernisation, we can interpret this response as a way to understand people’s lives and move forward with them, constantly staying present, relevant and in tune with shifting wants, desires and values. Or, alternatively we can see it as a way to protect a more robust religious stance by controlling perspectives.

In either scenario, people become more vulnerable to manipulation. If a person’s ethics and values are structured by an institution, then it already has vast power. But, if it can monitor and influence daily actions then people become even more controllable.

t is also plausible that for some people this closer connection to their faith will bring far greater happiness. By knowing and understanding the teachings better and being able to more consistently connect their behaviours with their ethics and values, they may feel more spiritually fulfilled, socially connected to their community and, depending on the teachings of the faith, it may also bring greater social cohesion.

These explorations in future faith practice represent important questions about power, about the potential of strong leadership to connect or divide society, and about how integrating external faith voices into daily life could make people feel challenged or supported and validated.

Related to ‘Structured Social Judgement’

Proposition Types

Agency Enhancers

Developing a deeper AI driven understanding of yourself to influence your decisions and optimise for your happiness and prosperity.

Propositions

EQLS

EQLS is a digital space where people can speak to AI characters about anything they’d like. They help people learn about themselves and they help life get easier.

hold-hero-image-xploratory

Live Services

Hold

Hold is an app that gives people the personal space to let out whatever is on their mind and relax knowing that it is stored safely. It helps people give structure to their internal dialogue making self reflection become more effective.

Would you like to know more?

Let's find the place to think, the freedom to challenge and the capability to act on real change. Together.

Structured Social Judgement

Services to maintain, manage or prevent anxiety

Outright distrust in the ability of governments and large organisations to offer genuine solutions to pressing issues such as climate change, could cause a rejection of previous models of value and the adoption of mass individual action organised around new models of ethical priorities and infrastructures.

How the scenario could unfold

In this context, three main circumstances might align. We see the potential for growing distrust in organisations such as faith institutions, government and large companies.  This may lead to the search for new forms of collective where people can find security to follow each other’s lead, without fear of coercion and with the belief that they are doing the right things.

As more companies extend the meaning of their brand values into concise social, environmental and political aspects of life, these companies may also adopt ‘anti-establishment’ positions and align with collectives in new ways to bring advanced infrastructures to their cause.

While people may be distrustful of some organisations, many could continue to become accustomed to sharing data. Therefore, the idea of quantifying the implications of your actions may be acceptable to people if the cause was right or the value to them was high enough.

So, we may encounter a scenario in which people are looking for new pragmatic models of collectivism. Under these models, they can come together in advanced ways to take small actions in their life to resolve the issues they see around them and do the right thing. These new structures may entwine with people’s values and beliefs and form alternative spiritual models.

We consider the significance of this context from the perspective of a future character who we created based on our research with real people.

Find out how we ‘Created the framework for future thinking’.
Read More

What might that mean for Edward?

For someone like Edward, whose values and beliefs are not formed by anyone but himself, acting in the world in a way that brings him happiness without being irresponsible is increasingly challenging. We explore how services may support him or bring even more complications.

I track everything and identify my health patterns. My wellbeing is very important to my life, and I need to feel good about myself.

Jump to:

Scenarios

Structured Social Judgement

Constant social media judgement could lead to extended states of anxiety potentially making people attempt to perfect their outward appearance. Data could be collected against people’s will and without their knowledge and lead to further control over people’s behaviour.

Scenarios

Self expansion

People have augmented capabilities that boost their productivity and skills and can become working machines that produce non-stop. For them the line of separation between work and home may fade and financial success could simply allow the purchase of more skills in order to earn more money in a dangerous cycle.

Edward loves his job because he’s ambitious and through his work he feels he’s able to contribute to the world. t His non-standard schedule frees him up to spend more nights out, hooking up, seeing friends or playing board games. The future of the planet is a genuine concern for him because he feels there’s little he can do and he sees no-one else doing anything either. He struggles to balance his ideas of stewardship over the planet with how much he loves travelling in his spare time. He wants his life on the planet to have a positive impact, not a negative one.

For people like Edward, happiness is about having control because it allows them to make the decisions that make them happy. They are happiest when their short term and long term goals are aligned, like having a career that gives them control over their lives but also contributes something to the world.

His goal:

His goal is to always be able to embrace and explore his present and singular life without having a negative impact on the world.

Edward’s struggle rests in the fact that his happiness requires him to pragmatically have a positive impact on the world, but he has no faith in existing structures of power, only in collectives of individuals.

Explorations in ‘Pragmatic collectives’

We explore the future in this scenario by looking for potential points of friction between this scenario of pragmatic collectivism and the needs of someone like Edward. These explorations are outlines of services that act as emerging spaces for solutions or as spaces to explore the problems and provocations elicited by the services.

Find out how we ‘Conducted lab explorations’.
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01

Greencoin

Greencoin is an ethically earned currency and shared personal rating system that is based on your sustainable footprint. Greencoin monitors the products you buy, transport you use and your energy consumption habits. GreenCoin means you earn on environmentally friendly purchases and actions and lose from your Greencoin wallet for any damaging purchases.

Team: The Lab

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Live Services

Quirk

Quirk is a personal finance app that helps young people learn about and manage their finances according to their personality and interests so that they can ultimately make better financial decisions that align with their life goals.

Find out how we ‘Conducted lab explorations’.
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02

Hurray

A platform where football supporters contribute to their teams success by doing socially positive actions in their community. These actions are quantified, compared and competed over with other fans and other teams.

Team: The Lab

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Propositions

Ethos

Ethos learns, tracks and guides people’s behaviours to help them live more in line with their values and beliefs.

Emerging topics

In this set of explorations, we are asked to consider scenarios where new organisations might create guidance and incentives for people to act in accordance with their ethical frameworks and use advanced personal technology to monitor and manage the infrastructure.

We can foresee that the emergence of these services may be met with the very same scepticism that may help to produce them in the first place. Questions re-emerge around who has the authority to prioritise or determine a quantitative value for one ethical action against another and why those organisations would be incorruptible. We may see technologies like blockchain or democratic models like citizen assemblies being adopted to uphold transparency and robustly demonstrate trustworthiness. 

Should these issues be overcome, these new structures may give new power to social initiatives and support positive micro-actions by qualifying their value. It may be that these less partisan, more neutral models may even activate a broader church of people and promote local or even global cohesion.

In this potentially emerging space, people may still find it hard to know how to place their trust in ethical leadership. But, should this issue be allayed enough, people may begin to exercise a new level of collective power and pragmatically shape the world in new ways. Caution will still be required as no model will ever be perfect, and incorrectly celebrating behaviour could be equally irresponsible.

Related to ‘Structured Social Judgement’

Proposition Types

Agency Enhancers

Developing a deeper AI driven understanding of yourself to influence your decisions and optimise for your happiness and prosperity.

Propositions

EQLS

EQLS is a digital space where people can speak to AI characters about anything they’d like. They help people learn about themselves and they help life get easier.

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Live Services

Hold

Hold is an app that gives people the personal space to let out whatever is on their mind and relax knowing that it is stored safely. It helps people give structure to their internal dialogue making self reflection become more effective.

Would you like to know more?

Let's find the place to think, the freedom to challenge and the capability to act on real change. Together.

Structured Social Judgement

Services to maintain, manage or prevent anxiety

Identity could grow more fluid as people gain more freedom to pursue the lifestyles of their choosing outside normative assumptions of race, nationality, sexuality, gender, age and more. More nuanced characteristics are supported by social media niches alongside AI that may raise self awareness to help you define what works for you.

How the scenario may emerge

There are many reasons why people’s identity could become more fluid. We have been witness to long term cultural battlegrounds around race, gender and sexuality.  Although there is a long way to go and the direction is not always correct, it could be argued that progress in some parts of western society has led to increased freedoms in expression and exploration of identity.

If we couple this with emerging trends in migration (which may rapidly expand in a climate crisis), remote working, and gig economies ,we can also see flexibility emerging in how people use their careers, location and nationalities to define who they are.

This ability to choose not only means that people can fulfil a previously suppressed side of themselves, but it means they can experiment to understand a broader foundation of what it means to be them. This pursuit of self-understanding may well be influenced or supported by the emergence of emotional AI that could enhance our self-understanding by bringing us sophisticated insights about our character and patterns in collective identities.

While this fluidity is defined by a relaxation of what it means to be a part of strongly defined demographics, those demographics still demarcate differences in power that mean this freedom will inevitably be less available to some.

We consider the significance of this context from the perspective of a future character who we created based on our research with real people.

Find out how we ‘Learned from extreme users’.
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What might that mean for Sam?

For someone like Sam, whose identity is constantly being explored, the value of knowing yourself is built through changing yourself. We can explore how services may challenge or meet the needs of ‘fluid people’.

I track everything and identify my health patterns. My wellbeing is very important to my life, and I need to feel good about myself.

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Scenarios

Structured Social Judgement

Constant social media judgement could lead to extended states of anxiety potentially making people attempt to perfect their outward appearance. Data could be collected against people’s will and without their knowledge and lead to further control over people’s behaviour.

Scenarios

Self expansion

People have augmented capabilities that boost their productivity and skills and can become working machines that produce non-stop. For them the line of separation between work and home may fade and financial success could simply allow the purchase of more skills in order to earn more money in a dangerous cycle.

Sam has been largely independent since they were 16 years old. They have now found a supportive and caring community among fellow LGBT+ people but they have to schedule and rotate time with friends from different parts of their life. They work as a mechanic with their uncle, they have football friends, work friends from the nightclub, uni friends where they study Physics, and church friends. In each environment, they like to represent slightly differently.

People like Sam are happy when they are free to embody different sides of themselves and whatever they’d like to be. Happiness comes from simple things like a well timed cup of tea  — it is a spectrum of different momentary states. While a lot of their happiness comes from being able to have the experiences they want, they still take value from purpose, like the role they take from being a part of a community at church or working with their uncle.

Their goal

Their goal is to understand themselves and be understood by others. They want to create control, purpose, and independence in their life and want to build new connections and relationships based on truly authentic self-expression.

Sam’s happiness is heavily impacted by the freedom they have to create authentic interactions between their true identity and the world around them.

Explorations in ‘Identity fluidity’

We explore the future by looking for potential points of traction between this scenario of identity fluidity and the needs of someone like Sam. These explorations are outlines of services that act as emerging spaces for solutions or as spaces to explore the problems and provocations elicited by the services.

Find out how we ‘Conducted lab explorations’.
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01

Sides of me

A platform that uses AI to monitor your emotions and behaviours, so you understand all the different sides of your character. It shows you how your character is related to people in different contexts and how you’re perceived by others.

Team: The Lab

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Propositions

Edit

Edit is a lifestyle service that helps you edit things in and out of your life through enriched tracking and mini-experiments.

02

Non-Dinary

Non-Dinary is an educational dining experience focused on the notion of gender as a construct. Non-Dinary approaches this conversation in an unconventional and lighthearted way to create a transformational journey for uninformed cisgender people to develop a greater understanding of gender non-conformity.The service also captures the level of comprehension about the wider spectrum of gender, the changes in gender acceptance geographically and over time and to better understand learning patterns to raise institutional awareness.

Team:
Francesco Cagnola
Kiran Dulay
Kun Qian
Luwen Zhang
Saumya Singhal
Yue Yu

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Service vision

relate

Relate divides your relationship needs into multiple categories so they can be fulfilled by different people that are matched perfectly and arranged for you.
Find out how we ‘Crafted future service concepts’.
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03

Osmosis

Osmosis is an AI expression and reflection service that helps young people focus their attention on what deeply matters to them, using their aspirations as a lens to understand what beliefs and values are essential to developing their agency.

Team:
Declan Kickham
Timothy Worms

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Services

Hold

Hold is an app that gives people the personal space to let out whatever is on their mind and relax knowing that it is stored safely.

Emerging topics

In this set of explorations, we were asked to consider scenarios where huge advances in AI mean that people may be understood by digital services better than they can themselves. Consistent data inputs about our emotional state and our actions can be cross referenced to give people new levels of insight that simply would not be achievable without regular monitoring and algorithmic analysis.

Within these visions, we can anticipate issues with how technology can define a person’s identity in a neutral, meaningful and nuanced way.  For example, if there were issues in our algorithms, the mirror they hold up to people may be inaccurate but unquestioned, which could potentially result in a multitude of side effects. As another example – if someone experiences something challenging in their life, an algorithm may confuse that as an entirely negative situation, and discourage them from continuing with it. In such a circumstance, people might rarely leave their comfort zones and the technology could corrupt someone’s understanding of themselves and alter their chosen course in life.

Beyond the conversation about AI led human understanding, we may also see the proliferation of services which respond to the adaptations of people’s identity. This may simply be provision of service in neutral ways or highly nuanced ways or they may blend a standard offering with a political and social message. They may go beyond services that consider and accommodate more fluid states of identity toward actively encouraging new levels of comprehension around a particular topic.

When viewed collectively, these explorations remind us that while technology may enhance some new found identity freedoms within ourselves, they will always exist in a complex world where other individuals and organisations have their own political agendas that may become increasingly vocal and perhaps not so fluid.

Related to ‘Structured Social Judgement’

Proposition Types

Agency Enhancers

Developing a deeper AI driven understanding of yourself to influence your decisions and optimise for your happiness and prosperity.

Propositions

EQLS

EQLS is a digital space where people can speak to AI characters about anything they’d like. They help people learn about themselves and they help life get easier.

hold-hero-image-xploratory

Live Services

Hold

Hold is an app that gives people the personal space to let out whatever is on their mind and relax knowing that it is stored safely. It helps people give structure to their internal dialogue making self reflection become more effective.

Would you like to know more?

Let's find the place to think, the freedom to challenge and the capability to act on real change. Together.

Structured Social Judgement

Services to maintain, manage or prevent anxiety

Advances in medicine could result in increased life expectancy and the extension of sociological or biological phases of life, such as reproductivity. New ways of creating children and alternative types of familial structure may remodel important concepts of identity relating to families, in particular, what it means to be a ‘parent’

How the scenario could unfold

Due to an increased pace of change, people may generally be required to continue developing new skills and knowledge to survive in the workplace. Compounded by an increased lifespan and a strain on state pension schemes in some countries, people may need to work until they are older, requiring more adaptability not just in skills and knowledge but in career choice.

If we consider that having children can put strain on careers that already require constant adaptation and that within this context people have an increased biological freedom on when to have children — it is possible that people may rather delay parenthood for a period when they are financially able to step away from work for longer in order to reduce its financial risk. Alternatively, this potential need for security may conflate with other emerging shifts in relationship and community structures to mean that people form new familial contracts and new forms of parenthood.

We can explore the significance of this context from the perspective of a future character who we created based on our research with real people.

Find out how we ‘Learned from extreme users’.
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What might that mean for Amma?

For someone like Amma, whose identity is closely tied to concepts of parenthood, we can explore how services may evolve, which may support or challenge her needs in the future.

I track everything and identify my health patterns. My wellbeing is very important to my life, and I need to feel good about myself.

Jump to:

Scenarios

Structured Social Judgement

Constant social media judgement could lead to extended states of anxiety potentially making people attempt to perfect their outward appearance. Data could be collected against people’s will and without their knowledge and lead to further control over people’s behaviour.

Scenarios

Self expansion

People have augmented capabilities that boost their productivity and skills and can become working machines that produce non-stop. For them the line of separation between work and home may fade and financial success could simply allow the purchase of more skills in order to earn more money in a dangerous cycle.

Over the last two decades Amma has taken great fulfilment from evolving and curating her career as a coach. Now, with her friends surrounding her, she is starting to shape her life toward having a child in 20 years time. Nothing seems as important as leaving a positive legacy on the world by bringing a new person into it to impart everything she has learnt and to nurture her child in a loving, dependable community. She made the decision to freeze eggs a long time ago and loves that she consequently has the capacity to phase her life, rather than do everything at once.

Her goal:

Her goal is to be as prepared as possible to be a parent. To prepare her body, to have the right resources, knowledge and network and to generally create the space to have a child in her career break.

Amma’s happiness is directly connected to her dream of being a mother.

Explorations in ‘Altered parenthood’

We explore the future by looking for potential points of friction (in concepts of identity) between this scenario of parenthood and the needs of someone like Amma. These explorations are outlines of services that act as emerging spaces for solutions or as spaces to explore the problems and provocations elicited by the services.

 

  • What beneficial elements of these services could be fostered? 
  • What is already happening in some way? 
  • What harm may these services do? What might prevent services such as these proliferating? 
  • What cultures may develop around a landscape of services such as this?

 

Find out how we ‘Conducted lab explorations’.
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01

Digital twin

Digital Twin is a tool used to measure real life activities and create a virtual projection of what could happen if you behave outside your routine and patterns. By recognising someone’s actions and behaviours through AI-powered wearables, home sensors and spending, Digital Twin provides a predictive digital simulation and preview of your life in the future, should your behaviour persist. By seeing alternatives of your future self and comparing ‘future you’ with ‘future others’, you can make sure your decisions are based on the long term as well as the short term.

Team: The Lab

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Service visions

Empath

Empath is an VR educational tool designed to build tolerance and empathy by helping children understand some of the inaccuracies they hold in their prejudice.
02

Plan P

Plan P helps you transition and tailor everything in your life towards parenthood.

An all inclusive support and preparation service offering savings plans based on the age you are planning to retire and number of children you are planning to have with oocyte cryopreservation linked to your savings plans. Alongside financial support are classes to prepare your body, tuition on how to raise and empathise with your child and ‘family preparation’ – the set up and adaptation of relationships to build complimentary surrogates, parents, siblings and friends for your child.

Team: The Lab

Find out how we ‘Crafted future service concepts’.
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Service Visions

Colo

Colo is a personal assistant for self employed people who work at home by helping them find someone to work with who shares similar interests and lives nearby and by helping you build a working routine.
03

Child Share

Child share is a matching system based on the needs, experiences and characters of parent types in order to create the perfect ongoing parental network for your child.

Team: The Lab

Find out how we ‘Visualised and prototyped Far future service concepts’.
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Emerging topics

In this set of explorations, we were  asked to consider scenarios where huge advancements in reproductive science and general health improvements may impact the way people organise and structure their lives around child-rearing and we extrapolate services that respond to those scenarios.

We can envisage a slow emergence of human capacity to genetically adapt or design traits and characteristic elements in one’s children and the vastly complex implications that may have on society. Questions emerge around ‘parenthood’ and ‘responsibility’ if a parent’s role spreads beyond ‘nurture’ and hereditary ‘nature’, toward being the ‘designer’. We can ask who should have the right to engineer and how? How will our understanding of identity alter should people’s character be genetically styled by another?

As we look at the convergence of less provocative trends such as the ageing of populations, the fluidity of relationships and an increased reproductive freedom; we can propose outcomes where child rearing becomes an even more orchestrated activity, perhaps planned over decades in order to meet new perceptions of optimum parenting conditions. These circumstances may lead to new familial networks where distinct roles are established around what value can be brought to the family unit. In addition, this may, more simply, lead to increased age gaps between parent and child, altering their relationships, the children’s learned behaviour and the ways they may depend on each other at different stages of their lives.

Related to ‘Structured Social Judgement’

Proposition Types

Agency Enhancers

Developing a deeper AI driven understanding of yourself to influence your decisions and optimise for your happiness and prosperity.

Propositions

EQLS

EQLS is a digital space where people can speak to AI characters about anything they’d like. They help people learn about themselves and they help life get easier.

hold-hero-image-xploratory

Live Services

Hold

Hold is an app that gives people the personal space to let out whatever is on their mind and relax knowing that it is stored safely. It helps people give structure to their internal dialogue making self reflection become more effective.

Would you like to know more?

Let's find the place to think, the freedom to challenge and the capability to act on real change. Together.

Let's Talk!

Let's find the place to think, the freedom to challenge and the capability to act on real change. Together.